Blog

Blog
Learning, laughing and connecting in the city centre of London. Physical events are finally back!
I joined Cloud Innovation in February 2021 and due to the Covid Pandemic it wasn’t very easy to connect with clients and partners. Face-to-face meetings and events are very important in a sales role. That’s why I am so glad they are finally back! The latest event my colleagues and I participated in, was a very special one. That’s why I wanted to share the experience with you:

By Lawrence De Rycke

On 31/03/2022
Blog
What is Sales Cloud?
Looking for the best CRM software? Pick Sales Cloud When you start a business, Excel (or Google Spreadsheets) is probably among the first tools you’ll use. Whether you want to keep track of your revenue, deals or clients. Want to check how many deals you closed last year or send an email to one of your clients? Excel is there for you, for now.

By nathan.slabinck

On 08/03/2022
Blog
FinancialForce PSA: connecting the dots
From the start of Cloud Innovation in 2012, we have fully embraced Salesforce because of its limitless capabilities for our customers. And as we practice what we preach, and as true trailblazers, we do manage our own business as well on the Salesforce platform. Not only leveraging the CRM solution, but also building and using custom solutions for our project management, time registration and our invoicing.

By alexander.verkouille

On 17/02/2022
Blog
Einstein Bots: Picking the right type of Chatbot for you
It’s no secret that chatbots can be a great asset to a business that is looking to streamline their Sales, Service or Marketing processes. A highly advanced and well-thought-out chatbot can be impressive, but what might be seen as well-meant sophistication can quickly turn into tediousness and inefficiency. Making the right call when deciding the type of bot you want to develop will be crucial to guarantee success.

By Mathieu Astaes

On 08/02/2022
Blog
Salesforce Spring ‘22 Release
The entire Cloud Innovation team would like to wish you all a good health and growing business in 2022. At the beginning of this year, we would like to give you an early insight into the upcoming Salesforce Spring ‘22 release.

By stijn.zeebroek

On 04/01/2022