Blog

Blog
Starting at Cloud Innovation in Corona-times
Graduated as a master in facility management, I started my professional journey as a consultant in FMIS (Facility Management Information Software) implementations. Rapidly I became more interested in complex and disruptive software integration and completed projects as a functional consultant in BIM (Building Information Management) and PIM (Product Information Management) for several medium and large corporations.

By Tom Gautot

On 11/08/2020
Blog
Introduction to the wonderful world of Service Cloud
Always wondered what the fuzz on Service Cloud is about? Well, I'll lift a corner of the veil for you in this blogpost. You can go very far in using features of Service Cloud, but in this blogpost I will stick to the basic principles to already give an idea on how it might be integrated into your salesforce org. Don’t worry, we’ll discuss the more advanced topics in future blogposts.

By nele.vandewalle

On 27/07/2020
Blog
A Beginner’s Guide to Salesforce Tableau CRM (formerly known as Einstein Analytics)
Note: Since the writing of this blogpost, Einstein Analytics has been rebranded to Tableau CRM. Don't worry, all the functionalities described here below are still all valid. Only the name has changed.

By nathan.slabinck

On 14/07/2020
Blog
Your roadmap to Case Solving Success
Do you sometimes spend hours solving a problem or adding a feature, but Salesforce simply doesn't want to cooperate? Then I have the solution for all your frustrations. This wonderful digital world offers so many possibilities to store and bury these frustrations. So let's go out together and pave our way between all possible information channels such as Trailhead, Trailblazer Community, YouTube, etc.

By daphne.vandevelde

On 30/06/2020
Blog
Salesforce Summer '20 Release
As the world goes through difficult times with lots of uncertainties, Salesforce sticks to its promise to keep innovating and reinventing the platform. Traditionally these days Salesforce launches its new release. Say hi to Summer ‘20 Release. I highlight my top 5 favorite admin features.

By stijn.zeebroek

On 25/06/2020